Ride-Hailing has been a very effective and most preferred way of transportation all over the major cities in Vietnam. There were more than ten ride-hailing applications operating in Vietnam as of Mid-2020, according to Ho Chi Minh City TV Station (HTV), with Grab being the major competitor.
inDriver, a Ride-hailing service, has been launched in Vietnam. The soft launch started in Da Nang, Hoi An City, and Go Noi area in Quang Nam Province during the 2nd Quarter of this 2020 to measure market response and collect feedback.
The service became available in Hue City in the central province of Thua Thien-Hue, the Mekong Delta city of Can Tho, and the northern city of Hai Phong.
inDriver is founded in Yakutsk’s Russian city in 2012 and is now used by more than 50 million people across 31 countries.
What’s unique with inDriver is that it offers the unique Real-Time Deal (RTD) feature, which lets passengers set their preferred fares, and drivers has the option to choose the most profitable and convenient request from passengers.
The unique feature of the app is that it does not automatically assign drivers to riders.
Nearby drivers who have received ride request notifications can either accept, ignore the offer fair or better yet the option to ‘bargain’ for a better price.
On the flipside, the passenger is presented with multiple offers from drivers and can choose the best fit based on the categories most important to the passenger, such as fares, driver ratings, estimated time of arrival, and vehicle types.
The RTD model, which surpasses the algorithms used by other ride-hailing companies that increase ride prices due to peak hours, traffic conditions, and request history, also ensures passengers can book rides at affordable rates at any time.